Welcome to Melbourne Taxi Service 24×7. By booking or using our services, you agree to follow the terms and conditions outlined below. These terms are designed to ensure a safe, reliable, and transparent experience for all our customers.
- Booking and Confirmation: All bookings are subject to availability. Once your ride is confirmed, you will receive the necessary details. Please ensure all information provided is accurate.
- Pricing and Payments: Fares are calculated based on distance, time, and service type. Any additional charges such as tolls, waiting time, or special requests will be communicated where applicable.
- Cancellations: You may cancel your booking at any time; however, cancellation fees may apply if the driver has already been assigned or is en route.
- Passenger Responsibility: Passengers are expected to behave respectfully and follow all safety guidelines. Any damage caused to the vehicle may result in additional charges.
- Delays and Availability: While we aim to provide timely services, delays due to traffic, weather, or unforeseen circumstances may occur. We appreciate your understanding in such situations.
- Luggage and Belongings: Customers are responsible for their personal belongings. We are not liable for items left behind, though we will assist in recovery where possible.
- Service Refusal: We reserve the right to refuse service in cases of unsafe, unlawful, or inappropriate behavior.
By continuing to use our services, you acknowledge and accept these terms. For any questions, please contact our support team.